Competency C
This competency explores the role of inclusive, user-centered program and service design in library and information science. Through applied research, evaluation projects, and information system redesign, this section demonstrates how thoughtful design decisions can reduce barriers to access and better serve diverse communities.
Competency D
This competency demonstrates my ability to integrate planning, management, marketing, and advocacy to design and sustain effective information services. Through projects in archival policy, programming, and digital engagement, I apply structured workflows and strategic communication to improve access, usability, and visibility. My work reflects a shift from organizing information to actively shaping how it is experienced and valued within an organization.